If the line doesn’t appear in the Preferences section, go ahead and add the whole line. Look for the part that includes "OnlineTetURL": "", Because the web page doesn’t exist SketchUp can’t access it and thinks there is no internet acces.įor 2019 and later you can read this article to see how to edit the URL that is used: Google have recently disabled the website that SketchUp uses to check if there is an internet connect. You can also use the shortcut Shift + S to activate search. You can activate Search using the button at the top of the left-hand tool tray or use the keyboard shortcut Shift + / (, on most QWERTY keyboards). This issue primarily affects users running SketchUp 2018 and older. In SketchUp for Web, you can use an on-demand search to look up and activate SketchUp tools or commands. Some extensions may be affected too, if they rely on having an Internet connection (to check the license for example). It also would prevent you from being able to add a Classic license, or use an existing Network license. The features affected would include Add location, Generate Report, 3D Warehouse, and Extension Warehouse. SketchUp is showing a message about how you need to have an Internet connection to do that feature.
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